Trust and safety
Safe deals, for buyers and sellers
Scrap is often sold at home, to someone you have not met. Here is how Scrap Exchange protects you, and what you can do to stay safe.
Built in
What we do
Sign-in codes
A new phone or browser needs a code sent to you before it can open your account.Chat without your number
Agree everything in the app. Phone numbers are shared only if you choose, and only during a pickup.Live pickups
See where the buyer is and when they will arrive.Weight on the record
The weight and scale photos are recorded, and you confirm the final price.Ratings and badges
See ratings from past deals and badges such as a verified phone.Reports and disputes
Report users or listings at any time; open a dispute within 7 days of a deal.
Your part
Tips for every deal
Meet safely
- Have someone at home with you
- Meet at the door or in the courtyard, not inside
- Check the buyer's ratings first
Weigh together
- Watch the scale and note the reading
- Agree the final price before loading
- Don't confirm if the weight looks wrong
Check the money
- Count cash in front of the buyer
- Check JazzCash, Easypaisa or bank in the official app
- Never trust an SMS or screenshot as proof
More
Read more
See our community guidelines, prohibited items, how disputes work, and the detailed safety guidelines in our documentation.
Sell with confidence
Ratings, recorded weights and a team that reviews disputes. Free for everyone.